Last Updated: June 2022

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Acceptable Use Policy  
This Acceptable Use Policy (“AUP”) applies to subscribers (each, a “Customer”) of Cityside Networks, Inc. (dba Slice Fiber) Internet Service (“Service”). For purposes of this AUP, the Service includes all equipment and features which may be offered with Internet, such as speed tiers, data usage plans, and Wifi access. The policy is designed to protect the security, integrity, reliability, and privacy of both the Cityside Networks, Inc. (dba Slice Fiber) ("Slice") network and the products and services Slice offers to Customer. Customer agrees to comply with this AUP.  Slice reserves the right to update or modify this AUP at any time and from time to time with or without prior notice. Continued use of services provided by Slice will be deemed acknowledgment and acceptance of the then current AUP.

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Prohibited Activities
Slice prohibits use of its products and services in any manner that is unlawful, harmful to or interferes with its network or systems, or the network of any internet service provider (“ISP”), infringes or offensive material, a security risk or a violation of property. Such unacceptable use includes, but is not limited to, any of the following:

  • Posting, transmission, re-transmission, or storing material on or through Slice’s services, if in the sole judgment of Slice such posting, transmission, re-transmission or storage is: (a) in violation of any local, state, federal, or non-United States law or regulation (including rights protected by copyright, trade secret, patent or other intellectual property or similar laws or regulations); (b) threatening or abusive; (c) obscene; (d) indecent; or (e) defamatory. Customer shall be responsible for determining what laws or regulations are applicable to its use of the services.

  • Resale of Slice’s products and services without the express prior written consent of Slice.

  • Deceptive marketing practices by impersonating others or deceptively obtaining personal information of third parties.

  • Actions that restrict or inhibit anyone – whether a customer of Slice or otherwise – in his or her use or enjoyment of Slice’s products and services, or that generate excessive network traffic through the use of automated or manual routines that are not related to ordinary personal or business use of Internet services.

  • Knowingly uploading or distributing files that contain malicious programs into the Slice network or servers or other products and services of Slice such as viruses, trojan horses, worms that contain time bombs, cancel bots, spyware or any other similar software that may damage the operation of another’s computer, network system or be used to engage in modem of system hi-jacking.

  • Causing or attempting to cause security breaches or disruptions of Internet communications.

  • Executing any form of network monitoring aimed at unauthorized interception of data or harvesting of email addresses.

  • Circumventing user authentication or security of any host, network or account.

  • Interfering with or denying service to any user other than the customer’s host (e.g., denial of service attack).

  • Using any program/script/command, or sending messages of any kind, designed to interfere with, or to disable a user’s terminal session.

  • Furnishing false or incorrect data on the order form contract (electronic or paper) including fraudulent use of credit card numbers or attempting to circumvent or alter the processes or procedures to measure time, bandwidth utilization or other methods to document “use” of Slice’s services.

  • Sending unsolicited mail messages, including the sending of “junk mail” or other material to individuals who did not specifically request such material, who were not previous customers of the customer or with whom the customer does not have an existing business relationship (e.g., E-mail “spam”); or distributing, advertising or promoting software or services that have the primary purpose of encouraging or facilitating unsolicited commercial E-mail or spam.

  • Using products and services to publish, host, transmit, upload/download, distribute or store child pornography.

  • Engaging in the transmission of pirated software.

  • Exporting, re-exporting, or permitting downloads of any content in violation of the export or import laws of the United States or without all required approvals, licenses and exemptions.

 

Enforcement of Slice’s AUP
Customer’s failure to observe the guidelines set forth in this AUP may result in Slice taking actions anywhere from a warning to a suspension or termination of services. When feasible, Slice will provide Customer with a notice of an AUP violation via e-mail or otherwise allowing the Customer to promptly correct such violation.

Slice reserves the right, however, to act immediately and without notice to suspend or terminate affected services in response to a court order or government notice that certain conduct must be stopped or when Slice reasonably determines, that the conduct may: (1) expose Slice to sanctions, prosecution, civil action or any other liability, (2) cause harm to or interfere with the integrity or normal operations of Slice’s network or networks with which Slice is interconnected, (3) interfere with another Slice Customer’s use of services or the Internet (4) violate any applicable law, rule or regulation, or (5) otherwise present an imminent risk of harm to Slice or Slice Customers.

Slice will not monitor content of any materials distributed or accessed using the services or Internet.

 

Customer Responsibilities
Customer remains solely and fully responsible for the content of any material posted, hosted, downloaded/uploaded, created, accessed or transmitted using the services. Slice has no responsibility for any material created on the Slice’s network or accessible using services.  Customers are responsible for taking prompt corrective action(s) to remedy a violation of AUP and to help prevent similar future violations.

 

Questions?
Customer may contact Slice if it is unsure of whether any contemplated use or action is permitted.